I want to share my experience with Contractors.com, an alleged lead referral business. Last year I signed up with them, hoping to be connected to pre-screened job prospects.
In my experience, every single lead referral was bogus. My e-mails to prospective clients were never returned. When I would get a prospective client on the phone, they either did not know what I was talking about, or were not interested in actually remodeling. In only one case was the client actually interested in proceeding with a remodel, but they “already found a friend to do it”. I was unable to schedule even one job site visit to discuss a prospective job with a client. If you get any messages from contractors.com offering to increase your business with pre-screened lead referrals, throw it in the garbage. One sucker in the group is enough!
I had a similar experience the previous year with Service Magic. All money out, real contacts back. Avoid them also.
Has anyone else had any similar experiences, good or bad, with these or other referal businesses?
Aside from direct referrals from former satisfied clients, which accounts for the lions share of my business, I do only a small amount of traditional advertising. In addition to a website, I advertise in my local neighborhood phonebook, which has generated enough interest to pay for itself. I also keep my name out in the community by advertising with a number of arts or service groups. These are often groups that I would want to support anyhow with a charitable donation, so feel like I’m getting a two for one when I advertise with them.
Paul Lawton SCCG member